Privacy Policy

Last updated: October 2026

This policy describes how Connectionsjapan Heating & Air handles your information when you visit connectionsjapan.garden, phone the number listed here, or send in a form. In this policy, we and us mean Connectionsjapan Heating & Air. It is a general template and is not legal advice.

What We Gather From You

When you fill out a form or phone us, you may share details such as your name, phone number, email address, location and a short description of your heating or cooling problem.

Some information is collected on its own as you browse. This can include your IP address, browser type, device type, the pages you open and the date and time of your visit. Calls to the number on this site may be tracked, and sometimes recorded, for quality and billing reasons.

Why We Use It

We use what you share to:

• Match you with an independent HVAC provider in your area
• Pass your request to that provider so they can reach out to you
• Answer your questions and messages
• See how people use this website and our phone lines
• Make the site and the service better
• Follow the law and guard against fraud or misuse

Who Receives Your Information

Connectionsjapan Heating & Air is a referral service. When you ask for help, we send your contact details and request to one or more independent providers or marketing partners, so they can get in touch about it. Those providers are separate businesses, and each has its own privacy practices.

We may also share data with companies that help run this site and our phones, such as hosting, analytics and call-tracking vendors. We may release information when the law requires it or when we need to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a sale or a share. Where those laws apply, you may have the right to opt out.

Cookies and Analytics

This site may use cookies and similar tools to learn how visitors move around it. Your browser settings let you control cookies. If you turn them off, some parts of the site may not work as expected.

Your Choices

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To ask, email contact@connectionsjapan.garden. We may need to confirm who you are before acting on your request.

Keeping Information Safe

We take reasonable steps to protect your information. No way of sending or storing data is completely secure, though. We hold on to information only as long as the purposes above call for, or as the law requires.

Children

This website is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may change this policy from time to time. The date at the top shows the most recent change.

Contact

Have a question about this policy? Email contact@connectionsjapan.garden.